Privacy Policy

Table of contents

Introduction and overview

We have written this data protection declaration (version 17.03.2025-312966483) to provide you with information in accordance with the requirements of the Datenschutz-Grundverordnung (EU) 2016/679and applicable national laws to explain which personal data (in short, data) we as the responsible party – and the processors commissioned by us (e.g. providers) – process or will process in the future and what lawful options you have. The terms used are to be understood as gender-neutral.
In short: We will provide you with comprehensive information about the data we process about you.

Privacy policies usually sound very technical and use legal jargon. This privacy policy, on the other hand, is intended to describe the most important things as simply and transparently as possible. To the extent that it promotes transparency, technical terms are explained in a reader-friendly manner, links to further information are provided and graphics are used. We use clear and simple language to inform you that we only process personal data in the course of our business activities if there is a corresponding legal basis for doing so. This is certainly not possible if you provide the briefest, most unclear and legally technical explanations possible, as is often the standard on the internet when it comes to data protection. I hope you find the following explanations interesting and informative and perhaps there is some information that you did not know.
If you still have questions, please contact the responsible office named below or in the imprint, follow the links provided and view further information on third-party sites. Of course, you can also find our contact details in the imprint.

Scope

This privacy policy applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (processors). By personal data, we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person's name, email address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this data protection declaration includes:

  • all online presences (websites, online shops) that we operate
  • social media presences and e-mail communication
  • mobile apps for smartphones and other devices

In short: This privacy policy applies to all areas in which personal data is processed in a structured manner within the company via the channels mentioned. Should we enter into a legal relationship with you outside of these channels, we will inform you separately if necessary.

Legal basis

In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. This EU General Data Protection Regulation can, of course, be consulted online on EUR-Lex, the access to EU law, at In Austria, this is the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act), or DSG for short.

  • In Germany, the Federal Data Protection Act, or BDSG for short, applies.
  • If other regional or national laws apply, we will inform you about them in the following sections.

    Contact details of the person responsible

    If you have any questions regarding data protection or the processing of personal data, you will find the contact details of the controller in accordance with Article 4(7) of the EU General Data Protection Regulation (GDPR) below.
    appsolvia GmbH
    Stefan Ackermann
    Lindenfeld 16, 86647 Buttenwiesen, Germany

    Authorized to represent: Stefan Ackermann
    E-mail:
    info@appsolvia.de
    Phone: +49 172 133 22 20
    Imprint: https://appsolvia.com/Home/Impressum

    Storage duration

    It is our general policy that we only store personal data for as long as is absolutely necessary to provide our services and products. This means that we delete personal data as soon as the reason for processing the data no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose no longer applies, for example for accounting purposes.

    Should you wish to have your data deleted or revoke your consent to data processing, the data will be deleted as quickly as possible and insofar as there is no obligation to store it.

    We will provide you with information below about the specific duration of the respective data processing, provided that we have further information.

    Rights under the General Data Protection Regulation

    Pursuant to Articles 13 and 14 of the GDPR, we are informing you of the following rights to which you are entitled in order to ensure fair and transparent data processing:

    • According to Article 15 of the GDPR, you have the right to obtain information about whether we process your data. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:
      • the purpose for which we are processing the data;
      • the categories, i.e. the types of data that are processed;
      • who receives this data and, if the data is transferred to third countries, how security can be guaranteed;
      • how long the data will be stored;
      • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
      • that you can complain to a supervisory authority (links to these authorities can be found below);
      • the origin of the data if we have not collected it from you;
      • whether profiling is carried out, i.e. whether data is automatically evaluated to create a personal profile of you.
    • According to Article 16 of the GDPR, you have the right to have your data rectified, which means that we must correct data if you find any errors.
    • According to Article 17 of the GDPR, you have the right to erasure (“right to be forgotten”), which specifically means that you may request the deletion of your data.
    • According to Article 18 of the GDPR, you have the right to restrict processing, which means that we are only allowed to store the data but are not allowed to use it further.
    • According to Article 20 of the GDPR, you have the right to data portability, which means that we will provide you with your data in a commonly used format upon request.
    • You have the right to object under Article 21 of the GDPR, which, if enforced, will result in a change in processing.
      • If the processing of your data is based on Article 6 (1) (e) (public interest, exercise of official authority) or Article 6 (1) (f) (legitimate interest), you may object to the processing. We will then check as soon as possible whether we can legally comply with this objection.
      • If data is used for direct marketing, you can object to this type of data processing at any time. We are then no longer allowed to use your data for direct marketing.
      • If data is used for profiling, you can object to this type of data processing at any time. We may then no longer use your data for profiling.
    • According to Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing (e.g. profiling).
    • According to Article 77 of the GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the processing of personal data violates the GDPR.

    In short: You have rights – don't hesitate to contact the controller listed above through us!

    If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

    Bavarian Data Protection Authority

    State Commissioner for Data Protection: Prof. Dr. Thomas Petri
    Address: Wagmüllerstr. 18, 80538 Munich
    Telephone: 089/21 26 72-0
    E-mail address: poststelle@datenschutz-bayern.de
    Website: https://www.datenschutz-bayern.de/

    Webhosting Introduction

    Webhosting Summary
    👥 Affected parties: visitors to the website
    🤝 Purpose: professional hosting of the website and safeguarding of operations
    📓 Processed data: IP address, time of website visit, browser used and other data. You can find more details below and from the respective web hosting provider used.
    📅 Storage duration: depending on the respective provider, but usually 2 weeks
    ⚖️ Legal basis: Art. 6 para. 1 lit.f DSGVO (Legitimate Interests)

    What is web hosting?

    When you visit websites these days, certain information – including personal data – is automatically created and stored, and this is also the case on this website. This data should be processed as sparingly as possible and only with justification. By website, we mean all the web pages on a domain, i.e. everything from the home page (homepage) to the very last subpage (like this one). By domain, we mean for example example.de or example.com.

    If you want to view a website on a computer, tablet or smartphone, you use a program called a web browser. You probably know some web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. We'll just call them browsers or web browsers for short.

    To display the website, the browser has to connect to another computer where the website code is stored: the web server. Operating a web server is a complicated and expensive task, which is why it is usually handled by professional providers. These providers offer web hosting and ensure that website data is stored reliably and without errors. That was a whole bunch of technical terms, but please stick with us, it gets even better!

    When the browser connects to your computer (desktop, laptop, tablet or smartphone) and during the data transfer to and from the web server, personal data may be processed. On the one hand, your computer stores data, and on the other hand, the web server must also store data for a while to ensure proper operation.

    A picture is worth a thousand words, so the following graphic illustrates the interaction between the browser, the internet and the hosting provider.

    Browser und Webserver

    Why do we process personal data?

    The purposes of data processing are:

    1. Professional hosting of the website and safeguarding of operations
    2. to maintain operational and IT security
    3. Anonymous evaluation of access behavior to improve our offer and, if necessary, for criminal prosecution or the pursuit of claims

    What data is processed?

    Even as you visit our website right now, our web server, which is the computer on which this website is stored, usually automatically stores data such

    • as the complete internet address (URL) of the website accessed
    • Browser and browser version (e.g. Chrome 87)
    • Operating system used (e.g. Windows 10)
    • the address (URL) of the previously visited page (referrer URL) (e. e.g. https://www.beispielquellsite.de/vondabinichgekommen/)
    • the host name and the IP address of the device from which the site is accessed (e.g. COMPUTER NAME and 194.23.43.121)
    • date and time
    • in files, the so-called web server log files

    How long is data stored?

    In general, the above data is stored for two weeks and then automatically deleted. We do not pass this data on, but we cannot rule out the possibility that it may be viewed by the authorities in the event of unlawful behavior.

    In short: Your visit is logged by our provider (the company that runs our website on special computers (servers)), but we do not pass on your data without consent!

    Legal basis

    The lawfulness of the processing of personal data in the context of web hosting arises from Art. 6 para. 1 lit. f GDPR (safeguarding legitimate interests), because the use of professional hosting by a provider is necessary to present the company securely and in a user-friendly way on the internet and to be able to track attacks and claims arising from them if necessary.

    We and the hosting provider usually have a contract for order processing in accordance with Art. 28 f. GDPR, which ensures compliance with data protection and guarantees data security.

    Final Word

    Congratulations! If you are reading this, you have either read our entire privacy policy or at least scrolled this far. As you can see from the length of our privacy policy, we take the protection of your personal data very seriously.
    It is important to us to inform you to the best of our knowledge about the processing of personal data. In doing so, we not only want to tell you which data is processed, but also explain the reasons for using various software programs. Usually, data protection declarations sound very technical and legal. However, since most of you are neither web developers nor lawyers, we wanted to take a different approach linguistically and explain the facts in simple and clear language. Of course, this is not always possible due to the subject matter. Therefore, the most important terms are explained in more detail at the end of the data protection declaration.
    If you have any questions about data protection on our website, please do not hesitate to contact us or the responsible office. We wish you a pleasant time and hope to see you again soon on our website.

    All texts are protected by copyright.

    Source: Privacy Policy created using the Privacy Policy Generator for Germany by AdSimple. Please also take a look at our sample data protection declaration.


    Back